Faq

Common Questions About Our Medicines And Services.
Common Questions & Answers

Simply send a clear photo of your prescription to our WhatsApp number. Our pharmacist will verify the items, calculate your discount, and confirm the delivery slot.

Yes, every product is sourced directly from licensed, verified manufacturers and stored under strict temperature controls with complete batch verification.

The discount applies automatically to eligible daily healthcare prescriptions and chronic maintenance medications at the time of order confirmation.

We provide doorstep delivery across major Mumbai hubs, with express same-day dispatch from our Borivali, Malad, and Goregaon branches.

Yes, for all Schedule H and prescription medicines, a valid and legible doctor’s prescription is required by law. Over-the-counter (OTC) health supplements and general wellness products do not require a prescription.

Yes, you can set up monthly refill reminders with our team via WhatsApp or phone call so your regular maintenance medications are dispatched on time without delay.

You can upload or share your prescription as a clear photo or document in JPG, PNG, or PDF format.